{"id":6382,"date":"2026-05-31T09:45:03","date_gmt":"2026-05-31T08:45:03","guid":{"rendered":"https:\/\/www.coffe2go.eu\/?page_id=6382"},"modified":"2026-05-31T09:51:38","modified_gmt":"2026-05-31T08:51:38","slug":"rezilierea-contractului","status":"publish","type":"page","link":"https:\/\/www.coffe2go.eu\/ro\/odstupenie-od-zmluvy\/","title":{"rendered":"Retragerea din contract"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6382\" class=\"elementor elementor-6382\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e31dd68 e-con-full e-flex e-con e-parent\" data-id=\"e31dd68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a6a6c elementor-widget elementor-widget-html\" data-id=\"30a6a6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"c2g-withdrawal-page\">\r\n<h1>Retragerea din contract<\/h1>\r\n<div class=\"c2g-line\">\u00a0<\/div>\r\n<p>Dac\u0103 a\u021bi achizi\u021bionat produse din magazinul nostru online \u00een calitate de consumator, ave\u021bi dreptul de a v\u0103 retrage din contractul de v\u00e2nzare-cump\u0103rare <strong>\u00een termenul legal de 14 zile de la primirea m\u0103rfii.<\/strong><\/p>\r\n<p>Pentru a exercita dreptul de retragere din contract, pute\u021bi utiliza formularul electronic de mai jos. Dup\u0103 trimiterea acestuia, ve\u021bi primi <strong>confirmare la adresa de e-mail<\/strong> men\u021bionat\u0103 \u00een formular.<\/p>\r\n<div class=\"c2g-info-row\">\r\n<div class=\"c2g-info-item\">\r\n<div class=\"c2g-icon\">14<\/div>\r\n<div>\r\n<h3>Termenul de retragere<\/h3>\r\n<p>Ave\u021bi dreptul de a v\u0103 retrage din contract \u00een termen de 14 zile de la primirea produsului.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"c2g-info-item\">\r\n<div class=\"c2g-icon\">\u270e<\/div>\r\n<div>\r\n<h3>Un formular simplu<\/h3>\r\n<p>Completa\u021bi formularul electronic de mai jos \u0219i trimite\u021bi-l.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"c2g-info-item\">\r\n<div class=\"c2g-icon\">\u2709<\/div>\r\n<div>\r\n<h3>Confirmare prin e-mail<\/h3>\r\n<p>Dup\u0103 trimitere, v\u0103 vom trimite o confirmare pe adresa dumneavoastr\u0103 de e-mail.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div class=\"c2g-card-grid\">\r\n<div class=\"c2g-card\">\r\n<div class=\"c2g-card-icon\">\u2316<\/div>\r\n<div>\r\n<h2>Unde s\u0103 trimitem marfa?<\/h2>\r\n<p>Produsul trebuie returnat la adresa:<\/p>\r\n<hr \/>\r\n<p><strong>J\u00e1n Ko\u0161man \u2013 Compania Warrior<\/strong><br \/>Ra\u010dianska nr. 88B<br \/>831 02 Bratislava<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"c2g-card c2g-warning\">\r\n<div class=\"c2g-card-icon\">!<\/div>\r\n<div>\r\n<h2>Avertisment<\/h2>\r\n<p>V\u0103 atragem aten\u021bia c\u0103 v\u00e2nz\u0103torul are dreptul s\u0103 solicite desp\u0103gubiri pentru diminuarea valorii produsului, care a survenit ca urmare a manipul\u0103rii acestuia \u00eentr-un mod care dep\u0103\u0219e\u0219te ceea ce este necesar pentru a-i verifica caracteristicile \u0219i func\u021bionalitatea.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div class=\"c2g-form-section\">\r\n<h2>Formular electronic de reziliere a contractului<\/h2>\r\n<div class=\"c2g-line small\">\u00a0<\/div>\r\n<p>Completa\u021bi toate datele solicitate \u00een formular \u0219i trimite\u021bi-l.<\/p>\r\n<div class=\"c2g-form-box\">        <div class=\"oodz-wrapper\" id=\"oodz-wrapper\">\n\n                        <div class=\"oodz-success\" id=\"oodz-success\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\">\n                <div class=\"oodz-success-check\" aria-hidden=\"true\">\u2713<\/div>\n                <h3>S-a primit cererea de retragere<\/h3>\n                <p id=\"oodz-success-msg\"><\/p>\n            <\/div>\n\n            <form class=\"oodz-form\" id=\"oodz-form\" novalidate action=\"\">\n                <input type=\"hidden\" id=\"oodz_wp_nonce\" name=\"oodz_wp_nonce\" value=\"1f0b262990\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/ro\/wp-json\/wp\/v2\/pages\/6382\" \/>\n                <div class=\"oodz-intro\">\n                    <h2 class=\"oodz-title\">Formular de reziliere a contractului<\/h2>\n\n                    \n                    <p>\u00cen conformitate cu Directiva UE 2023\/2673, ave\u021bi dreptul de a v\u0103 retrage din contract \u00een termen de 14 zile de la primirea m\u0103rfurilor, f\u0103r\u0103 a fi necesar s\u0103 invoca\u021bi un motiv.<\/p>\n                                        <div class=\"oodz-guest-note\">\n                        <strong>Important:<\/strong>\n                        Introduce\u021bi adresa de e-mail pe care a\u021bi folosit-o la plasarea comenzii. Dac\u0103 nu mai ave\u021bi acces la aceasta, introduce\u021bi codul po\u0219tal de facturare din comand\u0103.                    <\/div>\n                                    <\/div>\n\n                <div class=\"oodz-row\">\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-meno\">\n                            Numele complet                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input\n                            type=\"text\"\n                            id=\"oodz-meno\"\n                            name=\"meno\"\n                            autocomplete=\"name\"\n                            value=\"\"\n                            required\n>\n                    <\/div>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-email\">\n                            Adres\u0103 de e-mail                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input\n                            type=\"email\"\n                            id=\"oodz-email\"\n                            name=\"email\"\n                            autocomplete=\"email\"\n                            value=\"\"\n                            required\n>\n                    <\/div>\n                <\/div>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-objednavka\">\n                        Num\u0103r de comand\u0103                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                                            <input\n                            type=\"text\"\n                            id=\"oodz-objednavka\"\n                            name=\"objednavka_id\"\n                            placeholder=\"de exemplu, 12345\"\n                            value=\"\"\n                            required\n>\n                                    <\/div>\n\n                <div id=\"oodz-deadline-info\" class=\"oodz-deadline-info\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\"><\/div>\n\n                                <div class=\"oodz-field oodz-field-psc\">\n                    <label for=\"oodz-psc\">\n                        Codul po\u0219tal de facturare din comand\u0103                        <span class=\"oodz-optional\">(dac\u0103 nu mai ave\u021bi acces la e-mailul original)<\/span>\n                    <\/label>\n                    <input\n                        type=\"text\"\n                        id=\"oodz-psc\"\n                        name=\"psc\"\n                        maxlength=\"10\"\n                        placeholder=\"de exemplu, 01001\"\n                        autocomplete=\"postal-code\"\n                    >\n                <\/div>\n                \n                <div class=\"oodz-field\">\n                    <fieldset>\n                        <legend>\n                            Domeniul de aplicare al retragerii                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/legend>\n                        <div class=\"oodz-radio-group\">\n                            <label class=\"oodz-radio-label\">\n                                <input type=\"radio\" name=\"rozsah\" value=\"cela\" checked>\n                                \u00centreaga comand\u0103                            <\/label>\n                            <label class=\"oodz-radio-label\">\n                                <input type=\"radio\" name=\"rozsah\" value=\"ciastocne\">\n                                Numai produsele selectate                            <\/label>\n                        <\/div>\n                    <\/fieldset>\n                <\/div>\n\n                <div class=\"oodz-field\" id=\"oodz-produkty-row\" style=\"display:none;\">\n                    <label for=\"oodz-produkty\">\n                        Produsele pe care le returna\u021bi                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <textarea\n                        id=\"oodz-produkty\"\n                        name=\"produkty\"\n                        rows=\"3\"\n                        placeholder=\"Enumera\u021bi denumirile produselor (c\u00e2te una pe r\u00e2nd)\"\n                    ><\/textarea>\n                <\/div>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-poznamka\">\n                        Not\u0103                        <span class=\"oodz-optional\">(op\u021bional)<\/span>\n                    <\/label>\n                    <textarea\n                        id=\"oodz-poznamka\"\n                        name=\"poznamka\"\n                        rows=\"2\"\n                        placeholder=\"Motivul retragerii sau alte observa\u021bii\u2026\"\n                    ><\/textarea>\n                <\/div>\n\n                <div class=\"oodz-field oodz-field-gdpr\">\n                    <label class=\"oodz-check-label\">\n                        <input type=\"checkbox\" name=\"gdpr\" value=\"1\" required>\n                        <span>\n                            \u00cemi dau consim\u021b\u0103m\u00e2ntul pentru prelucrarea datelor mele cu caracter personal \u00een conformitate cu <a href=\"https:\/\/www.coffe2go.eu\/ro\/zasady-ochrany-osobnych-udajov\/\" target=\"_blank\" rel=\"noopener noreferrer\">politica de confiden\u021bialitate<\/a> \u00een scopul solu\u021bion\u0103rii rezilierii contractului.                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/span>\n                    <\/label>\n                <\/div>\n\n                <div class=\"oodz-error\" id=\"oodz-error\" role=\"alert\" aria-live=\"polite\" style=\"display:none;\"><\/div>\n\n                <button type=\"submit\" class=\"oodz-submit-btn\" id=\"oodz-submit\">\n                    <span class=\"oodz-btn-label\">Confirmarea rezilierii contractului<\/span>\n                    <span class=\"oodz-btn-spinner\" aria-hidden=\"true\" style=\"display:none;\">\n                        <span class=\"oodz-spinner\"><\/span>\n                        Se trimite\u2026                    <\/span>\n                <\/button>\n\n                <p class=\"oodz-footer-note\">\n                    Dup\u0103 trimitere, ve\u021bi primi o confirmare pe adresa de e-mail pe care a\u021bi introdus-o, cu data \u0219i ora exact\u0103 la care a fost primit\u0103 notificarea.                <\/p>\n            <input type=\"hidden\" name=\"trp-form-language\" value=\"ro\"\/><\/form>\n\n        <\/div>\n        <\/div>\r\n<\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dac\u0103 a\u021bi achizi\u021bionat produse din magazinul nostru online \u00een calitate de consumator, ave\u021bi dreptul de a v\u0103 retrage din contractul de v\u00e2nzare-cump\u0103rare \u00een termenul legal de 14 zile de la primirea produselor.<\/p>","protected":false},"author":1,"featured_media":6394,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-6382","page","type-page","status-publish","has-post-thumbnail","hentry","latest_post"],"_links":{"self":[{"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/pages\/6382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/comments?post=6382"}],"version-history":[{"count":12,"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/pages\/6382\/revisions"}],"predecessor-version":[{"id":6400,"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/pages\/6382\/revisions\/6400"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/media\/6394"}],"wp:attachment":[{"href":"https:\/\/www.coffe2go.eu\/ro\/wp-json\/wp\/v2\/media?parent=6382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}